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Service Center

HASOUB has four main service centers covering the main regions of the Kingdom.
They are as follows:
    • Jeddah              • Riyadh
    • Khobar              Medina
The company uses six mobile service centers throughout the Kingdom, as needed. The following map shows their locations: 

The service centers can be reached through one unified Toll-free number (800-244-4357).

These service centers use a CRM system to keep complete record of clients containing all their information, including:
Contact details Opening cases/tickets

Following up cases Under warranty cases         • Misuse cases, along with other infor mation

These information allow the tracking of full history of clients and provide them with services that satisfy their expectations.
The CRM system is connected with the company website (www.HASOUB.com) which allow customers to obtain online updates on their CRM cases, and to allows HASOUB management to monitor the supplied services and ensures client needs are met.